mako.community is a product of iMedia Enterprises, Inc. By creating a Mako account or using mako.community you agree to these terms.
Your account
One account is for one person and is tied to your email address. Keep that email account, and any Google or Apple account you sign in with, secure: whoever controls it can sign in. Tell us straight away if you think someone else has used your account. Some apps are for adults only; where an app allows children, a parent or guardian manages their account.
What you may not do
Do not try to get into accounts or parts of a service that are not yours, get around limits, copy or scrape the services, or interfere with them. We may suspend an account that does.
What you share
Your photos, messages and other content stay yours. You give us permission to store them, copy them for backup and show them to the people you share them with, only so the app can work. Share only what you have the right to share, and nothing that is unlawful or that harms anyone, especially a child.
Families and plans
Whoever holds a plan decides who gets a place in it and can remove people from it. Each person's own card and content remain theirs. If a plan ends, your family drops to the free plan's seats and storage, and we will tell you before anything is removed.
Paid plans
Where mako.community offers paid plans, the price is shown before you pay, in US dollars. Payments are handled by Stripe, or by Apple or Google when you pay in their app stores. A plan renews at the end of each month or year until you cancel. You can cancel at any time; the plan then runs to the end of the period you have paid for. If you think you were charged by mistake, write to us using the contact form.
Refunds
If you cancel a new paid plan within 14 days of your first payment, we refund that payment in full. After that, payments are not refunded for part of a month or year, unless the law requires it or we charged you by mistake. Refunds go back to the card or account you paid with, usually within 5 to 10 business days. Purchases made through Apple or Google are refunded through them. To ask for a refund, write to us using the contact form.
Changes and closing
We may change or stop any part of a service, and we may update these terms. The date below shows the latest version. You can stop at any time and ask us to delete your account.
Our responsibility
The services are provided as they are, without warranties. To the extent the law allows, we are not liable for losses that come from using them.
Law
These terms are governed by the laws of the State of California, United States.
Questions
Write to us using the contact form.
Version of November 15, 2026.